What information is included in the booking list Excel?

Top 3 things to know

• Your booking list Excel shows every completed booking for the invoicing period — one line per booking.
• You’ll find two sheets in each report: one for payments processed by Turneo and one for those processed by the hotel.
• The “Your earnings” column reflects the exact payout amount you’ll receive for each booking.

Your booking list Excel gives you a transparent breakdown of all completed bookings within the invoicing period. It helps you verify totals, check commission calculations, and track where payments were processed.

Here’s what each column means:

Booking Information

• Date of experience: The day the activity actually took place.
• Booking code: The unique Turneo booking ID.
• Experience name: The title of the booked experience.
• Seller name: The hotel or reseller through which the booking was made.

Financial Details

• Booking amount: The gross value of the booking before commissions or refunds.
• Refund amount: Any amount refunded for this booking.
• Units booked: Number of tickets, seats, or spaces reserved in the booking.
• Commission & Commission %: The agreed commission, shown both as an absolute value and as a percentage.
• Turneo fee & Turneo fee %: Additional booking fees (for organizers these are always 0).
• Your earnings: The net value after commissions and fees — this is the amount you will receive.

Payment Processing

• Payment processed by: Indicates who collected the payment:
  • Marketplace – Turneo: Guest paid online to Turneo.
  • Marketplace – Hotel: Guest paid directly to the hotel.

Each report contains two separate sheets — one for Turneo-processed payments and one for hotel-processed payments — to help you track earnings clearly.

Tips for using your Excel booking list

• Compare Your earnings with the net balance shown on your invoice PDF to ensure consistency.
• Use the Seller name column if you work with multiple hotel partners to easily filter results.
• If a booking reference is missing, please contact our Turneo Support team at support@turneo.com for assistance.

Related questions

• 💶 How do payments work with Turneo? — Understand how payouts are calculated and when they’re made.
• 🧾 How do I read and download my invoice PDF? — Learn how to interpret your monthly invoice.
• 📤 Where can I find my invoices and payout documentation? — See where to access and download all your reports.
• 🧮 How does invoicing work? — Find out how Turneo invoices you and what’s included each month.