---
title: "What can I do to make sure my payments arrive on time? "
url: "https://help.turneo.com/en/article/what-can-i-do-to-make-sure-my-payments-arrive-on-time"
language: "en"
last_updated: "2025-10-10T10:52:16.027Z"
---

# What can I do to make sure my payments arrive on time? 

### **Top 3 things to know**

-   Make sure your **legal name, address, tax ID, and bank details** are correctly filled in under your Business Settings — missing info delays payouts.
-   You can **update your details anytime** in your Turneo profile under *Account > Business settings*.
-   Update or verify your information **before the end of each month** to ensure your payout is processed on time.

* * *

To ensure your payments are processed without delays, it’s important that Turneo has all the necessary financial information on file. For payouts, we require:

-   **Your legal name and address**
-   **Your identification number for tax purposes**
-   **Your bank details**

💡 **Tip:** The best practice is to provide all these details immediately when registering with Turneo.

### **How to update your details**

You can update or add missing information at any time by going to:

`Account > Business settings > Business settings` - for adding your business address

`Account > Business settings > Legal information` - for adding your legal name, VAT number and IBAN

**Common reasons payments are delayed**

-   Missing or incorrect financial information
-   Outdated bank details

### **Timing**

While there’s no automatic deadline, we recommend uploading or updating all required information **before the end of each month** to ensure your monthly payout is processed on time.

Following these steps will help you avoid delays and ensure your earnings reach you smoothly.

* * *

### Related questions

-   💶 [How do payments work with Turneo?](https://help.turneo.com/en/article/how-do-payments-work-with-turneo) — Learn how and when payouts are processed.
-   🧾 [How does invoicing work?](https://help.turneo.com/en/article/how-does-invoicing-work) — Understand what Turneo invoices include and when they’re sent.
-   📄 [Where can I find my invoices and payout documentation?](https://help.turneo.com/en/article/where-can-i-find-my-invoices-and-payout-documentation) — Learn how to access your monthly payout records.
-   🧮 [What information is included in the booking list Excel?](https://help.turneo.com/en/article/what-information-is-included-in-the-booking-list-excel) — See a breakdown of how each booking contributes to your payout.