---
title: "How do I read and download my invoice PDF?"
url: "https://help.turneo.com/en/article/how-do-i-read-and-download-my-invoice-pdf"
language: "en"
last_updated: "2025-10-10T10:44:42.294Z"
---

# How do I read and download my invoice PDF?

### **Top 3 things to know**

-   Your **invoice is issued monthly** for the previous calendar month, with the **final version sent by the 5th working day**.
-   The **Net Balance** shown at the bottom of your invoice represents the **exact amount paid out** to your account.
-   You can **download your invoice anytime** from *Account > Payouts* or access it directly from the email you receive each month.

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Your monthly invoice gives you a clear overview of your bookings, Turneo’s fees, and your final payout amount. Here’s how to navigate each section:

### **Invoice Header**

The header contains the key details about the invoice period, your business, and Turneo.

-   **Statement period**: Covers the full calendar month (from the 1st until the last day of the month).
-   **Invoice number**: Unique identifier in the format **OI-000XXX**.
-   **Date of issue**: Generated on the **5th working day** after the preview earnings report.
-   **Due date**: Always **10 days after the issue date**.
-   **Turneo details**: Includes Turneo’s company name, address, VAT ID, company number, and contact details.
-   **Your company details**: Shows the name, address, and VAT number (if applicable) provided in your Turneo profile.

![](https://cdn-assets.productfruits.com/1cff4360-6651-4703-ab63-e1b6967f8f4d)

### **Invoice Body**

This section shows your bookings, fees, and the final balance to be paid.

-   **Your bookings**:
    -   Marketplace bookings, processed by Turneo (guest paid online to Turneo).
    -   Marketplace bookings, processed by hotel(s) (guest paid directly to the hotel).
    -   In-house bookings, processed by Turneo.
    -   In-house bookings, processed by hotel(s).  
        *(For organizers, in-house bookings will always be 0.)*
-   **Total bookings – Total booking value**: The full amount of all bookings, including commissions.

-   **Invoice for services delivered**:
    -   *Service Commission Fees*: The agreed commission charged by Turneo.
    -   *Turneo Booking Fees*: (Not applicable for organizers; always 0).
    -   *Total Turneo Fees*: The sum of the above fees.
-   **VAT note**: “Reverse charge: VAT Act 1994 Section 55A applies.”
-   **Balance**:
    -   Total Bookings
    -   Bookings processed by hotel(s)
    -   Total Turneo Fees  
        \= **Net Balance** (your final earnings, which will be paid out).

![](https://cdn-assets.productfruits.com/b1e0aef0-155d-4e9e-9ce5-84f6a04b7a24)

### **Downloading your invoice**

You can always access and download your invoices directly in your Turneo account:

1.  Log in to your Turneo account.
2.  Go to **Account > Payouts**.
3.  Select the month you’d like to download.
4.  Click on “Organising” next to the **PDF Reports**.

![](https://cdn-assets.productfruits.com/886d105d-d83d-4e7c-83da-f84a6f35e7b8)

Your invoice PDF is also sent automatically by email each month, along with the detailed Excel booking list. For more on this process, see [Where can I find my invoices and payout documentation?](https://help.turneo.com/en/article/where-can-i-find-my-invoices-and-payout-documentation)

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### Related questions

-   💶 [How do payments work with Turneo?](https://help.turneo.com/en/article/how-do-payments-work-with-turneo) — Learn how payouts are processed and when you receive them.
-   🧾 [How does invoicing work?](https://help.turneo.com/en/article/how-does-invoicing-work) — Understand the difference between guest invoices and Turneo-issued invoices.
-   📤 [Where can I find my invoices and payout documentation?](https://help.turneo.com/en/article/where-can-i-find-my-invoices-and-payout-documentation) — Find out where your monthly reports are stored.
-   📊 [What information is included in the booking list Excel?](https://help.turneo.com/en/article/what-information-is-included-in-the-booking-list-excel) — See what each column in your booking breakdown means.